Welcome
We're Here to Help!
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Sign In to Dixa
Make Yourself Available for Incoming Conversations
Search for Conversations, Companies and Users
1 More
Conversations
Make a Call
Transfer conversation
Use Quick Response
Claim a Conversation
Side Conversations
10 More
Contacts
Add a Contact
Add a Company
Contact Card
Add a Name to a Contact
Add an Avatar to a Contact
1 More
Queues
Add a Queue
Queue Priorities
Agent Priority
Offer Algorithm
Queue Alerts
1 More
Phone Set-Up
Get Started with Phone
Create a Call Flow
Buy a Phone Number
Buy a Premium Phone Number
Outbound Default Number
9 More
Phone
Answer a Call
Transfer phone conversation
Make an Internal Call
Change Outgoing Phone Number
Call an International Phone Number (Abroad)
10 More
Chat
Get Started With Chat
Create a Chat Flow
Chat Menu
Answer a Chat
Install the Chat Widget Script on Your Website
4 More
Email
Get Started with Email
Compose an Email
Custom Signatures
SPF Support
Create an Email Flow
1 More
Integrations
Custom Card Integration
Integrations API
Salesforce Integration
Shopify Integration
Podio Integration
6 More
Templates
Add Quick Response
Add Auto-Reply
Tags
Set Up Tags
Tag a Conversation
Organization & Team
Add an Agent
Organization
Agent Workload
Delete an Agent or an Administrator
Favorite agents
Dashboard
Dashboard
Favorite queues
Analytics
Export Conversation Data
Dashboard
Dashboard TV Mode
Profile
Profile
Roles
Agent Default Phone Number
Changing and disabling channel notification sounds
Billing
Add a New Credit or Debit Card Into Dixa
Frequently Asked Questions
Missing sound (Windows)
What Hardware Do I Need?
Can I Access the Dixa Platform From My Smartphone or Tablet?
Do I Need to Enter My Credit Card Details to Sign Up?
Is There an Expiration Date on the Free Version?
14 More
Facebook Messenger
Setup Facebook Messenger
Setup Messenger Webhooks
Add Facebook page
Submission for review and make the app public
Desktop application
Dixa Desktop App
Deploy Dixa via Windows installer (MSI)
Early Access Programs
What are Early Access Programs?
Conversation Analytics - Early Access Program
WhatsApp - Early Access Program
Improved Flows - Early Access Program
