Facebook: Step 3 - Add Facebook Page
Now it's time to add information about your Facebook Page in Dixa.
Go to your Facebook Page and find the About section.
Copy the Page ID. Paste it in the ID text field in Dixa. Also, insert a name of your choice it in the Name text field on this screen.
Go to the Page Settings on your Facebook Page, and select Messenger Platform. Under the Connected Apps section click the Configure button.
Select the Dixa app as the Primary Receiver for Handover Protocol.
Also, make sure the Response Method of the page is set to Responses are all provided by people.
Now go back to the App in Facebook Developers and choose Messenger and Settings. Find the section called Access Tokens and click Generate Token. If you haven't added your Page to the app, then first do that. Check our guide here.
Copy the token and paste it to Dixa in the field Page token.
Lastly, you choose which queue the Facebook messages should go to in Dixa.
Please note that Access Tokens in Facebook for Developers are invalidated once you change ownership or password in Facebook for Developers. This means that all apps will stop working and you won't get FB messages in Dixa. In such cases you will need to generate new access token and re-add Dixa Facebook integration or contact us.
The next step is submitting the App for review.