Custom card - Placeholders

Question

Accepted Answer

You can use placeholders in the Hook
URL, headers and body of the request. The following placeholders are available:VariableDescription{{calling_phone_number}}The calling phone number (available for phone conversations)*{{called_phone_number}}The called phone number (available for phone conversations)*{{customer_phone_number}}The customer's phone number (available for phone conversations)*{{agent_phone_number}}The agent's phone number (available for phone conversations)*{{widget_id}}The Dixa chat Widget ID*{{facebook_page_id}}The Facebook Page ID*{{sending_email}}The sending email (available for email/contactform conversations)*{{receiving_email}}The receiving email (available for email/contactform conversations)*{{agent_email}}The agent's email (available for email/contactform conversations)*{{customer_email}}The customer's email (available for email/contactform/chat conversations)*{{a_phone_number}}Caller’s phone number (typical user’s
number)*{{b_phone_number}}The receiver's number (typical your organization number) (available for phone conversations)*{{a_email}}The sender's email address*{{b_email}}The receiver’s email address (available for email conversations)*{{csid}}The conversation id in Dixa{{customer_externald_id}}The external id of a customer (available for  messenger conversations, if external Id was provided)(*) Variables which have any invalid URL characters (eg. @ in email or + in phone number already encoded for
query string parameters (as an example
`?email={{a_email}}) if you use it in the hook URL. Being compliant with RFC 3986 encoding should not be applied if variable is a part of a path (as an example /test/{{a_email}}).If the Hook URL contains any static query parameters, their values must be encoded with URL encoding.