There may be times you need to send a copy of a conversation to someone outside of Dixa. You can easily do this by selecting the Send Transcript in the right-hand panel in conversation view.


From here you'll be able to enter the email address of the recipient. You'll also be able to:

  • Select which email address you want to send the email from.
  • Enter an optional subject.
  • Enter an optional message.


Note:
Attachments are also forwarded.
The transcript will not be saved in Dixa as new conversation.