Knowledge5 categoriesCollectionsWhat is a Collection?Managing CollectionsMaking a Collection available for readingConnecting a Collection to a QueueContent ManagementCreating a categoryCreating an articleThe article editorAdding custom HTML to an articlePublishing or discarding changes+3 more articlesSurfacing Knowledge within DixaUtilising Knowledge within the Conversation viewPublic Help CenterWhat is the Help Center?Creating a Help CenterCustomising your Help CenterConnecting a Help Center to a CollectionAdvanced Help Center Customization+3 more articlesInternal Knowledge BaseBrowsing your Internal Knowledge BaseAllowing a Collection to be viewed via your Internal Knowledge Base
